Our experienced staff brings years of knowledge in the puppy shipping industry and will make your shipping experience as easy as possible. Our Puppies are shipped with most major airlines; they all have crates that facilitate their registration on delivery agencies as crates are paramount when shipping a dog, the puppies are flown in a special compartment for pets only under the supervision of a pet nanny who ensure that the pet is in good condition until he or she arrives their final destination. We strive to provide you with extraordinary customer service from beginning to end. We explain every detail thoroughly providing full flight and tracking details so you can stay connected to your puppy(s) throughout the process. Before the puppy gets onboard a flight, we ensure to send the tracking details of the puppy so you can confirm your information and that of the puppy and then give us a signal to proceed with the delivery.
HOW DO WE SHIP OUR PUPPIES?
Our Vet does a complete health exam on your puppy which includes a fecal test to check if the dog is free from any worms or parasites. (We only ship our puppies on airlines that implement a Pet Safety Program) or We ship using Well Specialized Animal Courier.
We will book a delivery appointment (flight) as soon as we receive the reservation deposit and send you an email itinerary of all of the times, flights, schedules, tracking AWB & pick up details.
On the day of your puppy’s journey, the delivery agent will pick the puppy up from our breeding facility and prepare he or she for delivery before transporting the puppy to the airport. Once all of the paperwork is filled out and your puppy is checked in at the airport, you will receive an email and phone call from the delivery agency with full flight details. During the day of the flight, we will continually update you step-by-step on the progress of the flight until your puppy arrives safely at your doorstep.
You can also use the tracking number which we will send to you after the flight confirmation to track the progress of your puppy’s flight from the website of the delivery agency.
Our puppies are normally ship out early in the morning and they are delivered later on that same day or the next day in the morning if we put he or her on an early flight for mostly express deliveries and 2-3 days for regular deliveries.
Note: When you purchase your puppy through our website the first thing that you need to do is to take the dog to a licensed vet within the first 7 days to make sure he or she is in good health condition else our refunds policy will not apply.
HOW LONG WILL IT BE BEFORE I RECEIVE A PUPPY?
Given the puppy is at least 8 weeks of age or older and has the right medical documents required for shipment, we normally deliver within 24 hours for express delivery and 48-72 hours for regular deliveries.
Note: We require at least 2 hours to purchase the airline ticket. That is the only way to get good airfares, so please be patient and we will do the best we can to get your puppy to you as fast as we can.
How we deliver our Puppies in summer?
Delivery and Shipping will be carried out by a professional animal relocation agency and the puppy will be shipped mostly by land with temperature regulatory crates provided by us or rented from the agency at moderate fees.